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Organization: Halton. Social and Community Services Department - Milton - Community Support Service Office - Assisted Living/Supports for Daily Living Program  
Phone Numbers: Daily 24 hours: 905-825-6000 or 3-1-1
Toll-Free: 1-866-442-5866 (1-866-4HALTON)
Teletype: 905-827-9833
Fax: 905-878-8797
Community Support Service Office
185 Ontario St S
Milton, ON
L9T 2M4
Intersection: Ontario St S and Main St E
Location: Office located at the Allendale Long Term Care Home
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Administration: 8:30am-4:30pm * each program site operates daily 24 hours to provide the required services
Executives: Andrea Pohl - Director, Services for Seniors
905-825-6000 ext 7990 *
Laurie Maratovich - Manager of Community Support Services
905-825-6000 ext 8502 *
Contacts: Sabeen Alam - Support Services Coordinator
905-825-6000 ext 8098 *
Service Description: In-home or on-site personal support for daily living by qualified staff * wellness promotion is a key component of the program * goal is to provide support for older adults to encourage long-term, independent living in their own apartments in assisted living communities

Program is designed to support high risk older adults, aged 65 years and older who have complex needs and who are medically stable * these services are currently available to people who:
  • live in their own private home, or within a residential setting such as an apartment building
  • demonstrate a need for daily access to personal support services throughout a 24 hour period (with or without homemaker services) on a frequent basis
  • are able to direct their own care or have a substitute decision maker or a live-in caregiver to direct care
  • are able to communicate their needs (with or without aides)

Professional services such as nursing are provided through the Local Health Integration Network (LHIN) - Home and Community Care * the Support Services Coordinator for the Assisted Living Program and the LHIN care coordinators work closely together to ensure that the seniors' needs are met

Seniors housing projects where the Assisted Living Program is available to eligible applicants:
Supports for Daily Living Program
  • operates at John R Rhodes Senior Citizens Residence, 271 Kerr St, Oakville
  • Halton Region provides this service to eligible residents of John R Rhodes Seniors Residence and eligible individuals living in the surrounding Kerr Street neighbourhood
  • also operates at the Bruce Apartments, 40 Ontario Street, Milton
  • Halton Region provides this service to eligible residents of The Bruce Apartments and eligible people living in the surrounding neighbourhood

Fees: No fee for personal support services * modest monthly charge for access to the required Emergency Response System and meal services
If rent for apartment unit is geared to income - application through HATCH (Halton Access to Community Housing)
Application: For housing at John R Rhodes Seniors Residence, Wellington Terrace and the Bruce Apartments call HATCH (Halton Access to Community Housing) at 905-825-6000 or 311
For Bonnie Place call 905-634-0046
For Supports for Daily Living program at John R. Rhodes Seniors Residence and The Bruce Apartments call the SDL Central Registry at 905-281-4443 or visit
For Assisted Living services in Burlington call the HNHB LHIN at 310-2222
For further information on the programs, contact Access Halton at 311
Eligibility - Population(s) Served: Older adults residents who require some form of every day living assistance may be eligible for the program
Applicants must be able to direct and participate in their own care * be medically stable * require an average of 1.5 hours of care per day * 24 hour supervision services are also available
Languages: English
Area(s) Served:
Halton and area  
See Also: Supportive Housing

This information was last completely updated on July 19, 2017

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© 2018, Mississauga Halton Local Health Integration Network

Updated July 19, 2017
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