non-emergency medical access

If you or a loved one are not feeling well and need medical care, here are some resources available near you.
Medical Care   •   Pharmacies   •   Mental Health Crisis Lines

Have shortness of breath or chest pains?
For immediate medical attention, please call 9-1-1 or go to your nearest
Emergency Department.

Medical Care 

Twisted your ankle? Scrapes, bumps and bruises?
Get treatment for non-life-threatening illnesses and injuries

Your family doctor or nurse practitioner * Check for possible after-hours clinics
Telehealth Ontario
Running a fever?
Call a registered nurse for confidential health advice


Daily 24 hours

Main St West Urgent Care - Hamilton

Urgent Care Centre

690 Main St W


Daily 9am-9pm

St Joseph's Healthcare Hamilton

Urgent Care Centre

2757 King St E


Daily 8am-10pm

Niagara Health System, Port Colborne

Urgent Care Centre

260 Sugarloaf St


Daily 24 hours

Niagara Health System, St. Catharines

Urgent Care Centre

1200 Fourth Ave


Daily 24 hours

Prompt Doc Urgent Care Clinic - St Catharines

Urgent Care Clinic

532 Lake St


Mon-Fri 8:30am-7pm, Sat, Sun and Holidays 9am-3pm

Brant Community Healthcare System - Paris

238 Grand River St N



Daily 24 Hours

* during regular business hours, people looking for a family health care provider can contact Health Care Connect


Find medical supplies and speak to a pharmacist 24-hours a day see our list of extended hours pharmacies
see also the complete list of pharmacies

Mental Health Crisis Lines 

Distressed, frightened, or unable to cope?
Reach out for trained and caring help

Crisis Line: 905-972-8338
Daily 24 hours
Crisis Line: 1-866-550-5205
Daily 24 hours
Haldimand Norfolk
Crisis Line: 1-877-244-3094
Daily 24 hours
Crisis Line: 1-866-811-7188
Daily 24 hours
Crisis Line: 1-877-825-9011
Daily 24 hours
ConnexOntario Helplines
Free and confidential health services information
Drug and Alcohol: 1-800-565-8603
Mental Health: 1-866-531-2600
Problem Gambling: 1-888-230-3505
Daily 24 hours
KidsHelp Phone
Free and confidential counselling for youth ages 20 and younger
Daily 24 hours
Lesbian, Gay, Bi Youth Line Support Line: 1-800-268-9688
Mon-Fri, Sun 4pm-9:30pm
Trans Lifeline 1-877-330-6366
Daily 24 hours